Privacy policy

At FreshPilled, we are committed to protecting your privacy. This privacy policy outlines how we collect, use, disclose, and safeguard your personal information when you access and use our subscription-based community and related services. By joining FreshPilled, you agree to the terms described in this policy.

Information we collect

Personal information

When you register for membership, subscribe to our newsletters, or engage with our community, we may collect:

Your full name, email address, and contact details
Demographic details (e.g., age, location)
Payment and billing information (processed securely via third-party payment processors)

Usage data

We automatically gather information related to your use of our website and services, including:

IP address, browser type, and operating system
Pages visited, time spent on pages, and referring websites

Cookies and tracking technologies

We use cookies and similar technologies to enhance your experience, analyze site performance, and personalize content. For more details, please review our cookie policy.

How we use your information

We use the collected data to:

Provide and enhance services: Manage your membership and deliver premium content.
Process transactions: Facilitate subscription payments securely via trusted partners.
Communicate: Send newsletters, updates, and marketing communications (you may opt out at any time).
Analyze and improve: Monitor usage trends to enhance our content and overall experience.
Offer customer support: Address inquiries and provide technical assistance.

We may share your personal information with:

Service providers: Third-party vendors (e.g., Skool.com, Klaviyo, Stripe) who help manage and deliver our services. These providers are required to safeguard your information and use it solely for the specified purposes.
Legal and regulatory compliance: When necessary, to comply with legal obligations, enforce our policies, or protect our rights.
Business transfers: In the event of a merger, acquisition, or sale of assets, where your information may be transferred under appropriate safeguards.

Data security

We implement reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Although we work hard to secure your data, no method of transmission over the internet is completely secure.

Data retention

We retain your personal data for as long as your account remains active or as needed to provide our services. Additionally, certain information may be retained for legal, regulatory, or business purposes even after your account is closed.

Your rights

Depending on your jurisdiction, you may have rights regarding your personal data, including:

Access: Request access to the personal information we hold about you.
Correction: Request that we correct or update inaccurate or incomplete information.
Deletion: Request deletion of your personal data, subject to applicable laws.
Objection or restriction: Object to or restrict certain processing of your data.

To exercise these rights or if you have any concerns regarding your privacy, please contact us using the details provided below.

International data transfers

As FreshPilled serves a global audience, your data may be transferred and stored in countries outside your own. We ensure that any such transfers comply with applicable data protection laws and maintain a comparable level of security.

Changes to this Privacy policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When significant changes occur, we will update the policy on our website and revise the effective date. Your continued use of our services after such updates constitutes your acceptance of the revised policy.

Contact us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Email: outreach@onpointfresh.com
Website: https://freshpilled.com